Terms of Use

1. Acceptance of these terms

This website is operated by Astra Energy Co., Ltd. (“Astra”, “we”, “us” or “our”). By accessing or using this website you agree to these Terms of Use. If you do not agree with them, please do not use the website.

If you use this website on behalf of a company or other organisation, you confirm that you have the authority to accept these terms on its behalf.

2. Use of this website

You may view, download and print material from this website for your own internal business use in evaluating, specifying, purchasing or installing our products. You must not:

• copy, republish or redistribute material from this website for commercial purposes without our written permission;
• use the website in any way that is unlawful, fraudulent or harmful, or in connection with any unlawful purpose;
• attempt to gain unauthorised access to the website, its server, or any system or network connected to it;
• introduce viruses, trojans, worms or other material that is malicious or technologically harmful;
• use automated systems to scrape, mine or harvest content or contact details, or to place an unreasonable load on our infrastructure;
• remove or alter any copyright, trademark or other proprietary notice.

We may suspend or withdraw access to all or part of this website at any time, and we may restrict access to users who breach these terms.

3. Intellectual property

All content on this website — including text, product photography, drawings, datasheets, layout, graphics and software — is owned by Astra or its licensors and is protected by copyright and other intellectual property laws. “ASTRA”, the Astra logo and our product names are trademarks of Astra Energy Co., Ltd. Nothing on this website grants you any licence or right to use them.

4. Product information and specifications

We take care to keep product information on this website accurate, but it is provided for general guidance only. Products are subject to continuous development, and specifications, dimensions, ratings, appearance and availability may change without notice.

The information on this website is not a substitute for the official product datasheet, installation manual, warranty document and certification supplied with the product or issued for a specific project. Where there is any difference, those documents prevail. Please confirm current specifications with your Astra sales contact before you design, specify or order.

Performance figures, yield estimates and energy-saving examples shown on this website depend on irradiance, temperature, system design, installation quality and local grid conditions. They are illustrative and are not a guarantee of the performance of any particular installation.

5. Quotations, orders and contracts

Nothing on this website is an offer to sell. Product listings, indicative prices and configuration tools are an invitation for you to make an enquiry. A contract for the supply of products is formed only when Astra issues a written order confirmation or the parties sign a sales contract, and the supply is governed by those documents and by our terms and conditions of sale — not by these Terms of Use.

6. Installation and safety

Photovoltaic modules, inverters and energy storage systems operate at voltages and energies that can cause serious injury, fire or death if handled incorrectly. Our products must be transported, installed, commissioned, operated, maintained and disposed of only by suitably qualified and licensed personnel, strictly in accordance with the applicable Astra installation manual and all local electrical, building, fire and grid-connection codes. Information on this website is general product information and does not constitute engineering, electrical or regulatory advice for your site.

7. Enquiries and material you submit

You are responsible for the accuracy of the information you submit through our enquiry, quotation, message and recruitment forms, and for ensuring that you are entitled to provide any third-party information it contains. Please do not send us confidential or proprietary information through this website; material you submit will not be treated as confidential unless we have signed a separate confidentiality agreement with you. We handle personal information as described in our Privacy Policy.

8. Third-party links

This website may contain links to websites operated by distributors, certification bodies, partners and social platforms. We provide these links for convenience only. We do not control those websites, do not endorse their content, and are not responsible for any loss arising from your use of them.

9. Availability and disclaimer

This website is provided on an “as is” and “as available” basis. We do not warrant that it will be uninterrupted, error-free, free of viruses, or that any defect will be corrected. To the fullest extent permitted by law, we exclude all warranties, conditions and representations that are not expressly set out in these terms.

10. Limitation of liability

To the fullest extent permitted by law, Astra will not be liable for any indirect or consequential loss, or for any loss of profit, revenue, production, business, contracts or data, arising out of or in connection with your use of, or inability to use, this website or any content on it, whether in contract, tort (including negligence) or otherwise.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded. This clause does not affect the warranty we give for products we supply, which is set out in the applicable warranty document.

11. Export control and sanctions

Our products, software and technical information may be subject to export control and sanctions laws. You agree not to use this website, or any information obtained from it, in breach of those laws, and not to export, re-export or supply our products to a destination, entity or end use that they prohibit.

12. Changes to these terms

We may revise these Terms of Use at any time by updating this page. The date at the top shows when they were last revised. Please review them each time you use the website; continued use after a change means you accept the revised terms.

13. Governing law and jurisdiction

These Terms of Use, and any dispute or claim arising out of or in connection with them or with your use of this website, are governed by the laws of the People’s Republic of China, without regard to its conflict-of-law rules. The parties submit to the exclusive jurisdiction of the competent courts in Hefei, Anhui Province, China. If you are a consumer, this does not deprive you of the protection of mandatory provisions of the law of your country of residence.

14. General

If any provision of these terms is held to be invalid or unenforceable, the remaining provisions continue in full force. Our failure to enforce any provision is not a waiver of it. These terms, together with our Privacy Policy, are the entire agreement between you and us regarding your use of this website.