From technical guidance to onsite response, Astra supports every project through its full lifecycle.
Professional Team
Astra service has rich experience in energy storage solutions and product O&M.
Training
Materials and seminars to assist installation, commissioning, product update etc.
24/7 Online Support
We provide full life cycle service, timely respond to enquiries and quickly solve problems of customers.
Onsite Service
We can send professional team to project site to solve the problem as soon as possible.
One-Stop Full-Process Service
Provide system design proposals and product selection advice, and support feasibility studies with clear technical documentation.
One-Stop Full-Process Service
Offer detailed engineering calculation reports for third-party verification if required Ensure production with strict quality control and arrange fast, safe global delivery
One-Stop Full-Process Service
Respond to enquiries throughout the full life cycle, provide remote diagnosis and spare parts, and dispatch engineers to site when needed.
From technical guidance to onsite response, Astra supports every project through its full lifecycle.
Training at Partner’s Company
Covers all Astra product categories and their features, with guidance on how to make the right selections for each scenario.
Training at Our Factory
Provides training on the full production process of all Astra products. Trainees rotate through each workshop and test station.
Training at Partner’s Company
Offers training for partner sales teams on product knowledge and sales strategies, and for after-sales teams on system operation logic, fault repair, diagnostic tool usage, and troubleshooting methods.
Training at the Project Site
Includes training on installation, construction, and commissioning, system operation logic, and on-site troubleshooting.
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